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Warranty Policy

Equipment offered by 3M is warranted against factory defects in workmanship and materials for a period of one year from date of installation or first use by the original owner.

Limited Remedy: Upon notice in writing, 3M will repair or replace all defective items at 3M’s sole discretion. 3M reserves the right to require that the defective item be returned to its plant for inspection before determining the appropriate course of action. Warranty does not cover equipment damage resulting from wear, abuse, damage in transit, failure to maintain the product or other damage beyond the control of 3M. 3M shall be the sole judge of product condition and warranty options. This warranty applies only to original purchaser and is the only warranty applicable to this product.

Limitation of Liability: In no event will 3M be liable for any indirect, incidental, special or consequential damages including, but not limited to loss of profits, in any way related to the products regardless of the legal theory asserted.

View 3M's warranty policy: https://www.3m.com/3M/en_US/worker-health-safety-us/personal-protective-equipment/fall-protection-product-warranty/

Northside Sales – DBIFallProtection.com:
In addition to the above we recommend reading all user manuals before use. Northside Sales will not accept liability for defects that are the result of product abuse, misuse, alteration or modification, or for defects that are due to a failure to install, maintain, or use of the product in accordance with the manufacturer's instructions. We recommend that the user should understand and be trained on the equipment being purchased by their company. To view a specific product's warranty policy, go to the product manufacturer's website.

 

Return Policy

For return of item due to improper Sizing, Color, Fit, Gas, Unit, Monitor, Sensor or any non-defective reasoning, etc: The purchaser must return item at their cost in original packaging within 30 days of receipt of product. When merchandise is received and inspected and found to be in original condition, DBIFallProtection.com/Northside Sales will refund or credit purchaser original purchase price less a minimum of a 30% restocking fee. If returned item is not in original unopened condition no credit will be applied and item will be returned to purchaser at purchaser’s expense for shipping.

To return any item purchaser must call Northside Sales at 800-467-9005 and obtain a Return Merchandise Authorization Number (RMA). If item is returned without RMA number, it will be refused.