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UPS "Ground Standard Shipping Times" if order is placed before 2:00pm cst. For same day shipping after 2:00pm cst please contact us directly to ensure your order can ship same day order is placed.

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Warranty policy

Warranty to End User:

D B Industries, Inc., dba CAPITAL SAFETY USA ("CAPITAL SAFETY") warrants to the original end user ("END USER") that its products are free from defects in materials and workmanship under normal use and service. This warranty extends fior the lifetime of the product from the date the product is purchased by the END USER, in new and unused condition, from a CAPITAL SAFETY authorized distributor. CAPITAL SAFETY's entire liability to End User and End User's exclusive remedy under this warranty is limited to the repair or replacement in kind of any defective product within its lifetime (as CAPITAL SAFETY in its sole discretion determines and deems appropriate). No oral or written information or advice given by CAPITAL SAFETY, its distributors, directors, officers,agents or employees shall create any different or addtional warranties or in any way increase the scope of this warranty. CAPITAL SAFETY will not accept liability for defects that are the result of product abuse, misuse, alteration or modification, or for defects that are due to a failure to install, maintain, or use of the product in accordance with the manufacturer's instructions.

CAPITAL SAFETY'S WARRANTY APPLIES ONLY TO THE END USER. THIS WARRANTY IS THE ONLY WARRANTY APPLICABLE TO OUR PRODUCTS AND IS IN LIEU OF ALL OTHER WARRANTIES AND LIABILITIES, EXPRESSED OR IMPLIED. CAPITAL SAFETY EXPRESSLY EXCLUDES  AND DISCLAIMS ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PUPOSE, AND SHALL NOT BE LIABLE FOR INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY NATURE, INCLUDING WITHOUT LIMITATION, OST PROFITS, REVENUES, OR PRODUCTIVITY, OR FOR BODILY INJURY OR DEATH OR LOSS OR DAMAGE TO PROPERTY, UNDER ANY THEORY OF LIABILITY INCLUDING WITHOUT LIMITATION, CONTRACT, WARRANTY, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) O OTHER LEGAL OR EQUITABLE THEORY.

Northside Sales - DBI Fall Protection.com:
As in addition to above we recommend reading all user manuals before use. Northside Sales will not accept liability for defects that are the result of product abuse, misuse, alteration or modification, or for defects that are due to a failure to install, maintain, or use of the product in accordance with the manufacturer's instructions. We recommend that the user should understand and be trained byhe or shes companies Competent Person in Fall Protection and the fall protection equipment being purchased.


Shipping

If shipping outside continental United States ie ( Alaska and Hawaii ), please call for freight quote. Expedited freight may have additional shipping costs than shown in shopping cart.


Return Policy

For return of item due to improper Sizing, Color, Fit, or any non-defective reasoning, etc. The purchaser must return item at their cost in original packaging. When merchandise is received and inspected and found to be in original condition. DbiFallProtection.com/Northside Sales will refund or credit purchaser original purchase price less a minimum of a 20% restocking fee. If returned item is not in original unopened condition no credit will be applied and item will be returned to purchaser at purchasers expense for shipping.

To return any item purchaser must call Northside Sales at 501-945-0905 and obtain a Return Merchandise Authorization Number. ( RMA ). If item is returned without RMA number, it will be refused.